Privacy Policy
Privacy Policy
Introduction
A4 Paper ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order or contact us.
Who We Are
Company Name: A4 Paper
Email: paper.companya4@gmail.com
We are the data controller responsible for your personal information.
Information We Collect
We may collect the following information:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Order history
- Payment information (processed securely by our payment provider)
- IP address and website usage information
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchases
- Respond to enquiries
- Improve our website and customer experience
- Meet our legal and accounting obligations
- Prevent fraud and protect our business
Where you have given consent, we may also send you marketing communications. You may unsubscribe at any time.
Lawful Basis for Processing
- We process your personal information where necessary:
- To fulfil a contract with you
- To comply with legal obligations
- For our legitimate business interests
- Where you have provided consent
Payment Information
We do not store your full payment card details. Payments are processed securely by trusted third-party payment providers.
Sharing Your Information
We may share your information with:
- Payment providers
- Delivery and courier companies
- Website hosting providers
- Professional advisers where required
- Government authorities where legally required
- We do not sell your personal information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.
Order and financial records are generally retained for up to six years in accordance with UK tax and accounting requirements.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data where applicable
- Restrict or object to processing
- Request a copy of your data
- Withdraw consent where processing is based on consent
- To exercise these rights, please contact us using the details below.
Cookies
Our website may use cookies to improve functionality, analyse website performance and enhance your browsing experience. You can manage cookie preferences through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
A4 Paper
Email: paper.companya4@gmail.com
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
Website: https://ico.org.uk